Terms & Conditions
Conditions of Use
All orders are subject to our full terms and conditions of sale as outlined below. These Terms and conditions should be read and if not understood please call Olive Branch Catering Equipment Ltd to clarify any questions you might have.
Orders
All Prices will be quoted on this Website at the current price on the date of order excluding VAT at the current rate. No Charge is made to customers for credit card payments.
Validity of Quotation
No purported variation of these terms shall constitute a contract until accepted in writing by Olive Branch Catering Equipment Ltd
Olive Branch Catering Equipment Ltd reserves the right to refuse any order including subsequent to sending of an acknowledgement email.
Delivery
Delivery is free of charge to the customer for UK mainland addresses only. Olive Branch Catering Equipment reserves the right to charge any additional delivery costs to areas outside the mainland. Delivery periods and dates are given in good faith, but are not subject of any warranty condition, and time shall not be of the essence of the contract in these respects. No Liability will attach to Olive Branch if delivery period or dates are not met for any reason whatsoever.
We charge £5.50 + Vat for sundry orders under £50.
Force Majeure
Olive Branch Catering Equipment Ltd shall not be liable to the customer, or deemed to be in breach of any contract with the customer, by reason of any delay in performing, or any failure to perform, any of Olive Branch Catering Equipment Ltd obligations to the goods. If the delay or failure was due to force majeure or any other cause beyond Olive Branch's control.
Applicable Law
These conditions shall be governed by and constituted in accordance with English Law and the parties acknowledge the exclusive jurisdiction of the English Courts.
Warranty Information
- All Goods supplied by the Seller will carry a manufacturers warranty, some items carry extended warranties please check the items descriptions for details
- Goods are not sold on a trial basis. Please make sure that the item you are ordering is suitable for the application you intend.
- Goods which have been ordered or delivered incorrectly will be accepted for return with prior approval from Olive Branch. A Return number will be given for the items returned. Returned goods will only be accepted if they are appropriately packed in original packaging, with instruction manuals and have not been used.
- Olive Branch Catering Equipment Ltd will charge a restocking fee of 25% on all goods returned.
- Customers are responsible for returning all goods ensuring that they are packaged suitably and for obtaining proof of delivery and receipt.
- Carriage charges for returning any goods to Olive Branch shall be the responsibility of the customer.
- Claims for damaged goods must be reported by 12:00 midday on the following day
- Olive Branch shall be under no liability in respect of any defect in goods arising from any drawing, design or specification supplied by the customer.
- Olive Branch shall be under no liability if the defect or failure, within reason from Olive Branch arises from willful damage or misuse, negligence by the customer or third party, failure to follow the manufactures instructions, or alterations or repair to goods without prior notice from Olive Branch.
- Except in the case of death or personal injury caused by Olive Branch negligence, Olive Branch will not be liable for any loss or damage (loss of profit or otherwise) or any other claims for compensation.
